Common help
Get started with RateReviewMe
Set up your business details and review-request workflow.
Set up your business
Add your business name, review destination and the message customers will receive.
Find your Google Business Profile
Use business search in the app or find your review link manually.
Add a customer
Enter a customer's name and mobile number. Only add people you're authorised to contact.
Send a review request
Open the customer, prepare the request, check the details and continue to Messages.
Edit the request message
Change your default message in Settings, or edit an individual request in Messages before sending.
Troubleshooting Messages
- Make sure Messages is available and set up on your iPhone.
- Check that the customer's mobile number is complete and correct.
- If the message composer does not open, close RateReviewMe, reopen it and try again.
- RateReviewMe prepares the request, but you must tap send in Messages.
Contact support
Email support@ratereviewme.com.
Include the app version shown in Settings and a short description of what happened. Please do not include customer names, phone numbers or other customer information.