Useful answers.
A little more listening.
Practical guides for asking, listening and following up. Make room for good and bad feedback, understand the detail and decide what you can do next.
Asking for reviews
How do you ask customers for a review?
Google review linksWhere do I find my Google review link?
Messages & follow-upsWhat should a review request text message say?
Sharing review linksHow do I make a QR code for Google reviews?
Understanding activityDoes a review link click mean a review was posted?
Messages & follow-upsWhen should you follow up on a review request?
Sharing review linksWhy use a short link for a review request?
Honest feedbackCan you offer a discount or ask only happy customers for reviews?
Start with the right link.
Before sending a request, check your business location and test the destination.
Find your Google review linkGive the next customer
a way to tell you.
The good, the frustrating and the small things you can learn from.